Ambrogio L35 Service

We offer inclusive fixed price servicing on all Ambrogio models in our specialist workshop with our fully trained technicians.

What is included in the Ambrogio Robot Service:

* Strip down and clean robot inside and out.
* Check and descale blades.
* Advise if blade change is necessary.
* Check mowing motor bearings and pinions.
* Check drive system gears for wear and damage.
* Lubricate gears depending on version.
* Check condition and correct operation of bumpers.
* Check and test all sensors and safety systems.
* Check and test charging circuits.
* Carry out service revisions and update as per manufacturers recommendations.
* Update software to the latest available.
* A 30 minute field test will be performed and verified to ensure correct operation of the robot.
* A service also includes labour for fitting additional parts if required as part of the service or accessories requested by the customer.

* * Repairs for a faulty or non-functioning machine will be charged seperately with a minimum 30 minutes of labour. * *

Note: Replacement parts and accessories will be quoted for and charged separately to the service.

What you need to do:
* Complete the service request form (Click here to fill out the Robotic Service & Repair Form - please complete this form before the machine arrives with us.)
* Exclude any accessories unless instructed otherwise
* Package the Robot securely in the orignal box or suitable alternative with a completed service form [see below]
* Try to elevate the rear wheels as this will help reduce the risk of damage to the drive motors

NOTE: If you cannot send in or bring in your own robot, you should tick the appropriate Collection Box for your robot and we will collect it from you. You will still need to package the machine securely.

Collect / Delivery Terms
* Customers should make their own arrangements for enhanced insurance, as only basic cover is included as standard. (See below Insurance)

* Mower Magic is not responsible for any damage or loss of the machine on the inward or outward journey regardless of courier or service used, and will not be able to make any claim against the courier company unless additional insurance is taken.

* Mower Magic will pack your machine to the best of their ability but is not responsible for any damage to the machine on the return journey and will not be able to make any claim against the courier company unless additional insurance is taken.

* If using a different box, please ensure it is not excessive in size. Please be aware that if a robot is sent with insufficient packaging we can not be held resposible for it being damaged in transit. If we require additional or new packaging to safely return your mower there is an additional packaging charge of £10.

ABOUT INSURANCE: Standard insurance cover with our carrier will only pay a maximum of £100. If you require enhanced insurance you should either make your own arrangements for this, or choose the Carrier Enhanced Insurance option from the tickboxes on this page. This will give a maximum of £500 cover. This is a service provided and administered by our carrier (currently DHL at time of writing, June 2023). Any decisions about insurance claim payments are made by them. You must specify that you require this service at time of booking as it cannot be added later.

* If you have requested a box or collection using our courier from your address, then a member of the household must be present for the courier driver

Please either contact us to provide a convenient collection date or note it on the Service & Repair Form. Regarding collection & delivery, the standard exceptions as per our delivery policy apply
(e.g; Northern Ireland, Scottish Highlands and Offshore addresses may incur a higher delivery and collection charge).

Click here to fill out the Robotic Service & Repair Form - please complete this form before the machine arrives with us.

Please Note: This item is currently not stocked and will be ordered for you on-demand. As the item is manufactured outside of the UK, lead-times can be long and it may be several weeks before delivery is made.

As part of Zucchetti Centro Sistemi, a specialist in industrial robotics and renewable energy technology, Ambrogio focuses on developing, not just technologies for robot lawn mowers for now, but innovating to continually create the next generation of autonomous lawn care solutions.

All Ambrogio robotic lawnmowers are innovated, designed and developed in Italy, utilising the latest technologies to make all platforms more efficient than ever before; both to reduce the time they spend mowing, and to reduce their environmental impact.

With decades of development in robotic lawn mowing, Ambrogio’s high performance mowers have many unique and patented features that enable them to give an immaculate cut in the least time possible, so you lawn can be enjoyed for longer.

The diverse range of mowers on offer from Ambrogio means there is a robot for almost any lawn size and type. Across the range you will find the latest electronics, connectivity, hardware developments, navigation technology and algorithms to maximise the mowers performance and make integration into your home seamless.

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